Last updated: April 2026

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1. Who we are

This website is operated by ITALIQUE tutoring, owned by Beatrice Lioy.
If you have any questions about this policy or how your data is used, you can contact us at: info@myitalique.com

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2. What data we collect

We may collect and process the following personal data:

a) Contact forms

• Name

• Email address

b) Test submissions

• Name

• Email address

• Test answers and results

c) Payments and bookings

• Name

• Email address

• Booking details

• Payment confirmations

Important: We do not store or have access to your full card details. Payments are processed securely by third-party providers.

d) Marketing (if you opt in)

• Name

• Email address

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3. How we use your data

We use your data for the following purposes:

• To respond to enquiries

• To provide and manage tests and learning services

• To assess and analyse test results

• To improve teaching materials and methods

• To manage bookings and payments

• To send marketing communications (only where you have given consent)

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4. Legal basis for processing

We process your data under the following lawful bases:

• Contract – to provide services you request (e.g. tests, lessons)

• Legitimate interests – to improve our teaching and services

• Consent – for marketing communications

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5. How long we keep your data

We retain personal data only as long as necessary:

• Contact enquiries: up to 12 months after last contact

• Test submissions: up to 12 months

• Booking and payment records: up to 6 years (for legal and accounting purposes)

• Marketing data: until you unsubscribe or withdraw consent

After these periods, data is deleted or anonymised.

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6. Test data and analysis

Test responses may be analysed to improve teaching methods.
Where possible, data may be anonymised and used for statistical purposes without identifying individuals.

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7. Payments

Payments are processed securely by third-party payment providers.
We do not store full card details.
Where applicable, you may authorise us to charge for agreed services (e.g. lessons).

Where invoices are generated, billing information may be included as required by the platform’s financial systems.

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8. Marketing communications

If you choose to receive marketing emails, we may contact you with updates, offers, or services.

You can:

• Withdraw consent at any time

• Unsubscribe using the link in any email

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9. Data sharing

We only share data where necessary, including with:

• Website and form providers (e.g. Wix, Microsoft Forms)

• Payment processors

• Email service providers

All third parties are required to handle your data securely.

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10. Your rights

Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent (for marketing)

To exercise your rights, contact us at info@myitalique.com

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11. Data security

We take reasonable steps to protect your data and use trusted platforms to store and process information securely.

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12. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

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13. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

Website: https://ico.org.uk